Full Details:

Many businesses and organisations require calls to be recorded for training, security and compliance purposes.

Our call recording solutions allows you to record INBOUND and OUTBOUND calls without ANY onsite hardware.

Call recording can then be replayed through any internet connected PC - You don't even need any special software downloaded!

It doesn't matter if you are a small business with 2 employees or a global business with multiple offices that follows the sun - we can help you with call recording service.

In fact we can provide ALL business SECTORS with call recording solutions.

We will provide you with the ability to let yourself, your staff and agents work from anywhere. All you need is a telephone, PC & broadband. Any phone will do - basic home phone, mobile phone or office telephone connected to a PBX.

Our CALL RECORDING solutions provides all of the features and functions (And more) that you would expect from a hardware based solution without the expense or hassle.

Call Recording High Level Features are:

Record INBOUND and OUTBOUND calls on any telephone line via our network service including home workers and branch offices WITHOUT ANY HARDWARE

Listen to calls in real-time from any Internet connected PC across your complete service. Ideal for managing Home-workers using a Virtual Call Centre.

Output results from the campaign in any format : excel, email, ftp, http request so that results are joined up with your other systems

Calls can be stored securely online or downloaded in batch and deleted to ensure that you always have access to your call recordings

Call Recordings can be automatically emailed or sent to an FTP location at the end of each call to ensure that call recording are where you want them when you want them

Calls can be recorded either all of the time (100%), as a percentage of incoming calls (33% for example) or on Demand by an agent or supervisor selecting a call recording to start

In depth real-time & historic REPORTING solution so that call recordings and call details are available online whenever you need them.

Unlimited calls queued in our network so you can vastly reduce your current fixed costs by reducing line rentals

Use our AGENT DESKTOP solution for great call control to ensure you supply the best service to your customers

All calls can use our CALL RECORDING service to provide a constant record of all calls

In depth real-time & historic REPORTING solution. Every call uniquely logged for over 400 elements of detail reported on per call

Buy Now

The below price is for unlimited users and includes FREE REPORTING on all calls