Virtual Telephoney Solutions That Inspire

09/02/2012

Posted By Virtual Voice Services News Desk

The PPI industry is booming as every consumer that has taken out either loans or credit card cards may have been mis-sold protection insurance to run alongside the aforementioned product.

There are many companies call "PPI reclaim" companies that have been set-up to help you reclaim tis mis-sold insurance, they they taake aa percentage of the money reclaimed.

The biggest challenge that PPI companies face is getting the "consumer" to take on their services.

This is where a Hosted Predictive Dailler solution from Virtual Voice Services can dramically help with this customer aquasition stratergy.

Call Centre agents that are required to make outbound customer calls can make 1000%'s more calls by using a predictive dialler, simply put call centre agents will only be presented with  telephone call that is "answered" not ringing, busy, voicemail or dead number.

This means one of two things, you can either have far less call centre agents or the same amount f agents can make more PPI related sales calls.

If you are involved in the PPI industry & you require a Hosted Predictive Dialler call our team on 0844 310 4635